FAQs

Find answers to our most frequently asked questions.

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Delivery and return

Proposez-vous la livraison gratuite?

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L'envoi est-il discret ?

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Quels sont les transporteurs disponibles?

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Quels sont les délais de livraison?

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Comment renvoyer un produit?

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C'est quoi la garantie Satisfait.e ou Remboursé.e?

Goliate vous offre une garantie “satisfait ou remboursé”  de 14 jours (quatorze jours) à compter de la date de votre achat. Pour obtenir votre remboursement, il vous faudra nous contacter via notre formulaire de contact et nous retourner le produit dans son emballage d’origine.

Plus d'informations dans nos CGV.

Products

What's in our formulas?

We have opted for transparency. This is why and although it is not legally necessary, our ingredient lists are also translated into French. But as the names of ingredients can sometimes seem very complex for an uninformed public, here is what you will find in our gels and lubricants: spring water from the Pyrenees and first cold-pressed organic vegetable oils. Emulsifiers of natural origin without palm oil and non-irritating. Plant extracts and organic macerates made by us with the plants we harvest. Then we use mineral filters guaranteed without nanoparticles, essential oils and natural gums or algae, all organic. To continue you will also find preservatives accepted by the Cosmos Organic specifications. And finally dyes of mineral or vegetable origin only. In summary, only natural respectful of the body and the planet.

Are Goliate lubricants compatible with a condom?

Yes ! All water-based lubricants, such as Sensual Glisse Gel, or Anal Glisse Gel, are compatible with condoms. An oil-based lubricant would make the condom porous and therefore not compatible.

Où puis-je acheter vos produits?

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Vos gels et lubrifiants sont-ils certifiés bio ?

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Recyclez-vous les sextoys?

Oui, et nous prenons à notre charge le renvoi de votre sextoy quelque soit sa marque.

Pour plus d'informations, rendez-vous sur la page dédiée au recyclage.

Paiements et Commandes

Quels sont les moyens de paiements autorisés?

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Comment connaitre le statut de ma commande?

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Comment annuler une commande?

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A question ?

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