FAQs

Yes, deliveries are free from €35 regardless of the mode of transport chosen (metropolitan France only).

Yes, the shipments are completely discreet, they do not bear any mention of the brand, rest assured.
The package may bear the name of Qualiservice or Lamoji sarl.

You can choose between home delivery via GLS+, delivery to a relay point via Mondial Relay or delivery to a collection point via Colisimo Point Retrait.

It depends on the chosen carrier and your address, but in general the packages are delivered in less than 48 hours.

We invite you to contact us via the site's contact form or by email support@goliate.com

Goliate offers you a 14-day (fourteen days) “satisfied or refunded” guarantee from the date of your purchase. To obtain your refund, you will need to contact us via our contact form The link opens in a new window and return the product to us in its original packaging.

More information in our T&Cs The link opens in a new window .

We have chosen transparency.

As ingredient names can sometimes seem very complex to a layperson, here is what you will find in our gels and lubricants:

spring water from the Pyrenees and organic cold-pressed vegetable oils.

Natural emulsifiers without palm oil and non-irritant. Plant extracts and organic macerates made by us with the plants we harvest.

Then we use mineral filters guaranteed to be free of nanoparticles, essential oils and natural gums or algae, all organic.

To continue you will also find preservatives accepted by the Cosmos Organic specifications.

And finally, dyes of mineral or plant origin only. In short, only natural products that respect the body and the planet.

Yes ! All water-based lubricants, such as Sensual Glisse Gel, or Anal Glisse Gel, are compatible with condoms. An oil-based lubricant would make the condom porous and therefore not compatible.

Beyond our official website, you will find Goliate products in various French and international stores, from Passage du désir love stores, to organic shops, pharmacies and parapharmacies, concept stores, beauty brands such as Nocibé, Mademoiselle bio, etc.

Yes, all our intimate gels and lubricants are natural and certified organic by Ecocert according to the Cosmos organic standard.

Yes, and we will take care of returning your sex toy regardless of the brand.

For more information, visit the recycling page .

You can pay normally with your usual bank card, or VISA / Mastercard but also via Paypal.

As soon as you place an order, you will receive a confirmation email.

As soon as your order is validated and shipped, you will receive a new email with the tracking.

You can also log in to your account to track the status of your orders.

We invite you to log in to your account to check the status of your order.

If cancellation is not possible via your interface, we invite you to contact us by email at support@goliate.com so that our teams can follow up on your request.