FAQs
Find answers to our most frequently asked questions.
Orders
Delivery & returns
Products
Delivery and return
Do you offer free shipping?
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Is the shipping discreet?
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What carriers are available?
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What are the delivery times?
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How to return a product?
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What is the Money Back Guarantee?
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Goliate offers you a 14-day (fourteen days) “satisfied or refunded” guarantee from the date of your purchase. To obtain your refund, you will need to contact us via our contact form and return the product to us in its original packaging.
More information in our T&Cs .
Products
What's in our formulas?
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We have opted for transparency. This is why and although it is not legally necessary, our ingredient lists are also translated into French. But as the names of ingredients can sometimes seem very complex for an uninformed public, here is what you will find in our gels and lubricants: spring water from the Pyrenees and first cold-pressed organic vegetable oils. Emulsifiers of natural origin without palm oil and non-irritating. Plant extracts and organic macerates made by us with the plants we harvest. Then we use mineral filters guaranteed without nanoparticles, essential oils and natural gums or algae, all organic. To continue you will also find preservatives accepted by the Cosmos Organic specifications. And finally dyes of mineral or vegetable origin only. In summary, only natural respectful of the body and the planet.
Are Goliate lubricants compatible with a condom?
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Yes ! All water-based lubricants, such as Sensual Glisse Gel, or Anal Glisse Gel, are compatible with condoms. An oil-based lubricant would make the condom porous and therefore not compatible.
Where can I buy your products?
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Are your gels and lubricants certified organic?
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Do you recycle sex toys?
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Yes, and we will take care of returning your sex toy regardless of the brand.
For more information, visit the recycling page .
Payments and Orders
What are the authorized payment methods?
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How do I know the status of my order?
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How to cancel an order?
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